CleverTap Issue RCA

Created by Ankit Kumar Kumar Singh, Modified on Fri, 19 Jul, 2024 at 11:15 PM by Ankit Kumar Kumar Singh

Date	Issue	RCA Doc Link
06/06/2022	Spike in CT Pull API errors	https://docs.google.com/document/d/1wez_Mxqny89vtTyt3bKy1zRXYnew3iOXUc2A-HXg8Pw/edit?usp=sharing
09/11/2022	Spike in CT Pull API errors	https://docs.google.com/document/d/1xKySp5cgtK2mMzySyX8s_nW5_5ikk3y-d7axrazZPcQ/edit?usp=sharing
08/12/2022	Incorrect Segment Deletion	https://docs.google.com/document/d/1RzHbKgivjCocC8Hr1Kt1nW3gBX5_H_2cRGBAMybcsjE/edit?usp=sharing
31/05/2023	Incorrect Segment Computation	https://docs.google.com/document/d/1e8PoU3YzenEvW12vC9tZ7aR50rLgbhRK-BysusHuLzk/edit?usp=sharing
18/06/2023	Incorrect Reminder Qualification	https://docs.google.com/document/d/1QnvWwskJXArm39HzS_pmqG-2W48L6_UIaoXclIYDfdg/edit?usp=sharing
25/08/2023	Degraded API Performance on Pvt endpoint	https://docs.google.com/document/d/1bnneKJZx-BybJdeF5qQJb0BijVyG9jM-YyR9cACvl50/edit?usp=sharing
27/09/2023	Spike in 1105 errors	https://docs.google.com/document/d/17vNOPHE0wSSyc6ASzZSBin9oFSyh1gqB9eC2wOjzoeg/edit?usp=sharing
19/03/2024	Outage in Events pipeline	https://docs.google.com/document/d/1AxpsmiX0ilni3Zq7VlkMApa29cLtsvm3p5DenmJ1BB8/edit?usp=sharing
31/04/2024	Degarded performance of webhook channel	https://docs.google.com/document/d/14OYYnnRA0JROHSeu3gRW8cp1s02GHX_5qj0FuD2LOcc/edit?usp=sharing
21/05/2024	Spike in CT API errors, Profile section not opening on CT	https://docs.google.com/document/d/1-n8OPMaVgeyf2hAtFN8MF2fRO0Ikv0IBXZ4RHaNJBLo/edit?usp=sharing
05/05/2024	Spike in API errors (1104)	https://docs.google.com/document/d/1QxlUIhVRYjfJqMX6BkW7lfLbI3kXg87mB7SaRLYqDEs/edit?usp=sharing
10/07/2024	Degraded Dashboard performance	https://docs.google.com/document/d/1UIFVYSOp2ppDZvO6hqs0k8NNcPnCTkBj4deLe7mZnoU/edit?usp=sharing