How To Raise Ticket on Freshdesk for On-Deck Campaigns?

Created by Sakshi Grewal, Modified on Thu, 16 May, 2024 at 3:16 PM by Sakshi Grewal

Select On-Deck from the Drop-down menu

Select the Option :What brings you here:

Select the Option :-ON-Deck

Select the Entity AS OCL

Select the Task Type :

Select the Category Name :

Requester: Your email ID like xyz@paytm.com

Need to add the Subject : SAMPLE - Task Type|16 May 2024| Override Campaign| PFCC | HDFC & SBI Activation| PFM (Just for reference purpose only)

Add a description :Sample (Just for reference purposes only

Once all details are filled in, please hit the Submit Button.

After Submitting a Ticket you will be notified in your email and you can also check your tickets by clicking on Tickets Tab.