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            Escalation Matrix

            Created by Neha Jaiswal, Modified on Thu, 16 May, 2024 at 11:53 AM by Neha Jaiswal






            Escalation Matix Role Person Responsible & Trigger
            RoleResponsible PersonTriggers WhenContact NumberContact Email
            2nd LevelGirish DEXCEPTIONAL APPROVALS 91-98862 00247girish1.d@paytm.com
            1st LevelNeha JaiswalURGENT & PRIORITY91-7827717250neha.jaiswal@paytm.com
            StakeholderRaise a Ticket on Fresh DeskOPS related QueriesNAom.coordination@paytm.com 



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